Thrive Aquatics Policies
Please refer to this page to review all of our policies.
Cancellations
A 14 day written notice is required to cancel or pause any memberships.
NO REFUNDS: swim lessons are non refundable, even if they are missed; unless 24 notice was given.
Missed Lessons
Clients may reschedule their lesson if 24 hour notice was given.
No shows or late cancellations will NOT be refunded.
Payments
Clients must provide a valid payment method for all recurring monthly plans.
Declined Payments: A 3-day grace period is given. After that, a $10 late fee applies
Referral Program
Refer a friend who signs up, and receive $10 off your next month's membership (this is for memberships only). Please refer to out referral page for more information.
Discounts
If you have more than one child/family member please reach out to save 10% on your monthly plan pricing.